Short answer is no, you don't.
Rapport has been designed from the outset to be as simple and easy to use as possible.
After much of the initial setup is done and your preferences set it really is a case of simply using the software, which is intuative and easy to master.
Installation is also as easy as we can make it, much like installing any other application on your PC for most users however specific systems and requirements on your computer/s along with software you have already like antivirus, firewalls and so on may affect the simplicity and these are sadly outwith our control.
People familiar in working with computers will usually have little trouble at all with installation and setup.
For most people that are not computer savvy as it were, the easy way is to use the hosted solution and although there is a small cost attached to that, we do all the work for you and it just works.